PSPPOL502A - Advise on organisation policy Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
PSPPOL502A Mapping and Delivery Guide Advise on organisation policy
Version 1.0 Issue Date: May 2024
Qualification
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Unit of Competency
PSPPOL502A - Advise on organisation policy
Description
This unit covers the provision of information on organisation policy. It includes developing policy guidelines for the organisation, monitoring the implementation of government or board directives, and providing feedback to policy developers on the results of monitoring and evaluating policy implementation. In practice, advising on organisation policy may overlap with other generalist and specialist work activities such as acting ethically or complying with public sector legislation.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication
Employability Skills
This unit contains employability skills.
Learning Outcomes and Application
Not applicable.
Duration and Setting
X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Not applicable.
Competency Field
Policy.
Development and validation strategy and guide for assessors and learners
Student Learning Resources
Handouts Activities
Slides PPT
Assessment 1
Assessment 2
Assessment 3
Assessment 4
Elements of Competency
Performance Criteria
Element: Develop policy guidelines for the organisation
Policy intent is confirmed and existing procedures impacted by the policy are identified and reviewed for consistency with the policy
Intended audience/s for policy guidelines is determined and the structure, language style and format are determined in accordance with organisational requirements
Guidelines are developed in consultation with policy developer, end users and organisation approval personnel
Guidelines are structured to take account of occupational health and safety and workplace diversity, and meet organisational requirements
Guidelines are submitted and approval/s are obtained in accordance with organisational policy and procedures
Element: Interpret and advise on organisation policy
Policy is analysed and the intent and implications are interpreted and confirmed in accordance with organisational procedures
Information and advice on the relevant acts, regulations, procedures, codes of practice, standards and guidelines are provided in accordance with organisational procedures
When documentation is provided it supports the information and advice given
Consideration of intended use and consequences is reflected in the information provided on organisational policy, and information is communicated in a manner that addresses the requirements of users
Element: Monitor the implementation of organisation policy
Policy feedback is gathered on implementation issues, analysed and reported in accordance with organisational procedures
Implementation of policy is evaluated against initial criteria in implementation plan and outcomes are reported in accordance with organisational requirements
Quality assurance mechanisms are implemented to gauge whether policy is being implemented as intended, and any unforeseen practices/consequences and action to address them are identified and reported in accordance with organisational requirements
The environment is monitored for policy implications, and potential or impending organisation policy changes are identified in accordance with organisational requirements
Element: Advise on policy implementation
Information relating to the intended and actual outcomes of organisation policy is gathered during and following policy implementation, and analysed and reported in accordance with organisational procedures
Suggestions for improvement, discontinuance or replacement of organisation policy are prepared in accordance with organisational requirements
Element: Develop policy guidelines for the organisation
Policy intent is confirmed and existing procedures impacted by the policy are identified and reviewed for consistency with the policy.
Intended audience/s for policy guidelines is determined and the structure, language style and format are determined in accordance with organisational requirements.
Guidelines are developed in consultation with policy developer, end users and organisation approval personnel.
Guidelines are structured to take account of occupational health and safety and workplace diversity, and meet organisational requirements.
Guidelines are submitted and approval/s are obtained in accordance with organisational policy and procedures.
Element: Interpret and advise on organisation policy
Policy is analysed and the intent and implications are interpreted and confirmed in accordance with organisational procedures.
Information and advice on the relevant acts, regulations, procedures, codes of practice, standards and guidelines are provided in accordance with organisational procedures.
When documentation is provided it supports the information and advice given.
Consideration of intended use and consequences is reflected in the information provided on organisational policy, and information is communicated in a manner that addresses the requirements of users.
Element: Monitor the implementation of organisation policy
Policy feedback is gathered on implementation issues, analysed and reported in accordance with organisational procedures.
Implementation of policy is evaluated against initial criteria in implementation plan and outcomes are reported in accordance with organisational requirements.
Quality assurance mechanisms are implemented to gauge whether policy is being implemented as intended, and any unforeseen practices/consequences and action to address them are identified and reported in accordance with organisational requirements .
The environment is monitored for policy implications, and potential or impending organisation policy changes are identified in accordance with organisational requirements.
Element: Advise on policy implementation
Information relating to the intended and actual outcomes of organisation policy is gathered during and following policy implementation, and analysed and reported in accordance with organisational procedures.
Suggestions for improvement, discontinuance or replacement of organisation policy are prepared in accordance with organisational requirements.
Evidence Required
List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole. It must be read in conjunction with the Unit descriptor, Performance Criteria, the Range Statement and the Assessment Guidelines for the Public Sector Training Package.
Units to be assessed together
Pre-requisite units that must be achieved prior to this unit:Nil
Co-requisite units that must be assessed with this unit:Nil
Co-assessed units that may be assessed with this unit to increase the efficiency and realism of the assessment process include, but are not limited to:
PSPCOM502A Develop and implement community engagement strategies
PSPETHC501B Promote the values and ethos of public service
PSPLEGN501B Promote compliance with legislation in the public sector
Overview of evidence requirements
In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms:
the knowledge requirements of this unit
the skill requirements of this unit
application of the Employability Skills as they relate to this unit (see Employability Summaries in Qualifications Framework)
organisational policy advice provided in a range of (2 or more) contexts (or occasions, over time)
Resources required to carry out assessment
These resources include:
public sector policy and legislation
public sector standards, procedures and protocols
guidelines and protocols for developing policy guidelines
Where and how to assess evidence
Valid assessment of this unit requires:
a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when advising on organisation policy, including coping with difficulties, irregularities and breakdowns in routine
organisational policy advice provided in a range of (2 or more) contexts (or occasions, over time)
Assessment methods should reflect workplace demands, such as literacy, and the needs of particular groups, such as:
people with disabilities
people from culturally and linguistically diverse backgrounds
Aboriginal and Torres Strait Islander people
women
young people
older people
people in rural and remote locations
Assessment methods suitable for valid and reliable assessment of this competency may include, but are not limited to, a combination of 2 or more of:
case studies
portfolios
projects
questioning
scenarios
authenticated evidence from the workplace and/or training courses
For consistency of assessment
Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments
Submission Requirements
List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here
Assessment task 1: [title] Due date:
(add new lines for each of the assessment tasks)
Assessment Tasks
Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
This section describes the essential skills and knowledge and their level, required for this unit.
Skill requirements
Look for evidence that confirms skills in:
reading and evaluating complex and formal documents such as policy and legislation and providing information on their application
researching, analysing and presenting information
preparing written reports requiring precision of expression and language and structures suited to the intended audience
working as a member of a team to consult on and confirm policy intent
adjusting communication to suit different audiences
responding to diversity, including gender and disability
analysing and evaluating policy feedback
accessing policies and legislation electronically or in hard copy
identifying and addressing the environmental, sustainability and occupational health and safety implications of policy/s being implemented
Knowledge requirements
Look for evidence that confirms knowledge and understanding of:
practices and procedures for developing policy guidelines
policy implementation processes and practices in the public sector
current organisation policies
organisation and government procedures and protocols
public sector code/s of ethics and code/s of conduct
equal employment opportunity, equity and diversity principles
environmental, sustainability and occupational health and safety implications of policy/s being implemented
The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in bold italics in the Performance Criteria is explained here.
Organisation policy may include:
any aspect of an organisation's business, such as policies relating to:
core business
client services
business structure
human resources
administration
financial management
work practices
training
information technology
technical/professional requirements
legal requirements
sustainability practices
Policy guidelines may include:
advice on:
interpretation of policy intent
application of principles-based policy
policy implementation
processes and procedures
Diversity may include:
age
cultural background
educational level
ethnicity
expertise
family responsibilities
gender
interests
interpersonal approach
language
life experience
marital status
personality
physical ability
religious belief
sexual orientation
socio-economic background
thinking/learning styles
work experience
working styles
Changes may be caused by:
restructure
changes to legal risks
changes in strategic direction
changes to legislation and whole of government policies
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist
Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice
Yes
No
Comments/feedback
Policy intent is confirmed and existing procedures impacted by the policy are identified and reviewed for consistency with the policy
Intended audience/s for policy guidelines is determined and the structure, language style and format are determined in accordance with organisational requirements
Guidelines are developed in consultation with policy developer, end users and organisation approval personnel
Guidelines are structured to take account of occupational health and safety and workplace diversity, and meet organisational requirements
Guidelines are submitted and approval/s are obtained in accordance with organisational policy and procedures
Policy is analysed and the intent and implications are interpreted and confirmed in accordance with organisational procedures
Information and advice on the relevant acts, regulations, procedures, codes of practice, standards and guidelines are provided in accordance with organisational procedures
When documentation is provided it supports the information and advice given
Consideration of intended use and consequences is reflected in the information provided on organisational policy, and information is communicated in a manner that addresses the requirements of users
Policy feedback is gathered on implementation issues, analysed and reported in accordance with organisational procedures
Implementation of policy is evaluated against initial criteria in implementation plan and outcomes are reported in accordance with organisational requirements
Quality assurance mechanisms are implemented to gauge whether policy is being implemented as intended, and any unforeseen practices/consequences and action to address them are identified and reported in accordance with organisational requirements
The environment is monitored for policy implications, and potential or impending organisation policy changes are identified in accordance with organisational requirements
Information relating to the intended and actual outcomes of organisation policy is gathered during and following policy implementation, and analysed and reported in accordance with organisational procedures
Suggestions for improvement, discontinuance or replacement of organisation policy are prepared in accordance with organisational requirements
Policy intent is confirmed and existing procedures impacted by the policy are identified and reviewed for consistency with the policy.
Intended audience/s for policy guidelines is determined and the structure, language style and format are determined in accordance with organisational requirements.
Guidelines are developed in consultation with policy developer, end users and organisation approval personnel.
Guidelines are structured to take account of occupational health and safety and workplace diversity, and meet organisational requirements.
Guidelines are submitted and approval/s are obtained in accordance with organisational policy and procedures.
Policy is analysed and the intent and implications are interpreted and confirmed in accordance with organisational procedures.
Information and advice on the relevant acts, regulations, procedures, codes of practice, standards and guidelines are provided in accordance with organisational procedures.
When documentation is provided it supports the information and advice given.
Consideration of intended use and consequences is reflected in the information provided on organisational policy, and information is communicated in a manner that addresses the requirements of users.
Policy feedback is gathered on implementation issues, analysed and reported in accordance with organisational procedures.
Implementation of policy is evaluated against initial criteria in implementation plan and outcomes are reported in accordance with organisational requirements.
Quality assurance mechanisms are implemented to gauge whether policy is being implemented as intended, and any unforeseen practices/consequences and action to address them are identified and reported in accordance with organisational requirements .
The environment is monitored for policy implications, and potential or impending organisation policy changes are identified in accordance with organisational requirements.
Information relating to the intended and actual outcomes of organisation policy is gathered during and following policy implementation, and analysed and reported in accordance with organisational procedures.
Suggestions for improvement, discontinuance or replacement of organisation policy are prepared in accordance with organisational requirements.
Forms
Assessment Cover Sheet
PSPPOL502A - Advise on organisation policy
Assessment task 1: [title]
Student name:
Student ID:
I declare that the assessment tasks submitted for this unit are my own work.
Student signature:
Result: Competent Not yet competent
Feedback to student
Assessor name:
Signature:
Date:
Assessment Record Sheet
PSPPOL502A - Advise on organisation policy
Student name:
Student ID:
Assessment task 1: [title] Result: Competent Not yet competent
(add lines for each task)
Feedback to student:
Overall assessment result: Competent Not yet competent